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User-Centered Design Downloads

Download materials from presentations by the staff of User-Centered Design:

Limitations of Server Log Files for Usability Analysis - In an environment where many stakeholders question the return on investment in usability, some in the industry have developed interesting ideas aimed at gathering user data. One such idea is the analysis of server log files to gather information about user behavior. Unfortunately, many technical roadblocks exist which call into question the value of using server logs in this manner.
[518 kb]
Modified-Delphi Card Sorting - Presentation on Modified-Delphi card sorting to the DC UPA chapter meeting. May 24, 2007.
[371 kb]
An Introduction to Usability Testing, HCIL 2007 - Presented by Bill Killam at the 24th Annual HCIL Open House, June 2007.
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The HFE of Voting - A Primer - This briefing was part of an invited presentation to the Office of the Registrar in Alameda County, Califorina on Sept. 22, 2005.
[712 kb]
An Introduction to Usability Testing - Presented by Bill Killam at the 22nd Annual HCIL Open House, June 2005.
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Voting Testimony - Testimony of UCD President Bill Killam at the Spetember 22,2004 meeting of the EAC's Technical Direction Guidance Committee (TDGC). Mr. Killam spoke as part of the panel entitled "Design and Usability as part of the Voting Experience." For more information and other textimony, vist the NIST website on voting: http://vote.nist.gov
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Improving the Usability and Accessibility of Voting Systems and Products - This document, also known as the Human Factors report, was produced by UCD staff in collaboration with the members of the National Institutes of Standards and Technology (NIST). This document was delivered to congress in late April 2004 to meet the requirements of Section 243 of the Help America Vote Act (HAVA). More information can be obtained at the Election Assistance Commision (EAC) website (http://www.eac.gov) and the NIST web site on voting (http://vote.nist.gov/).
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Voting Equipment Status - Presented at the 2004 UPA Annual Confernece as part of the panel discussion entitled "Can Usability Save Democracy? Voting, Usability, and e-Participation", June 2004
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The Top 5 Roadblocks To Accessibility - Presented by Karl Groves during the 51st Annual Conference of the Society for Technical Communications, May 2004
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Design Standards - Presented by Bill Killam and Marguerite Autry during the 51st Annual Conference of the Society for Technical Communications, May 2004
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Position Paper on the Suitability to Task of Automated Utilities for Testing Web Accessibility Compliance - "We believe that automated utilities that canvass individual web pages, web-based applications, or other software applications can improve the efficiency of accessibility-related heuristic evaluations. Specifically, they are valuable at identifying barriers to accessibility, but they currently do not and potentially cannot address accessibility itself."
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