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User-Centered Design represents over 25 years of experience in the design, development, and evaluation of user interfaces of all types. The company specializes in adding Human Factors Engineering into design processes to facilitate a more "user-centered" approach to product development. The company is owned and operated by Bill Killam who, in addition to having degrees in both engineering and psychology, is board certified in Human Factors Engineering by the Board of Certification in Professional Ergonomics (BCPE).
Bill Killam, President and Senior Human Factors Engineer
Mr. Killam is President and Founder of User-Centered Design, Inc. He has been providing Human Factors engineering, user-centered design, and usability services for over 25 years. He has worked for, or consulted to, companies such as E-Systems, GTE, TRW, Logicon, IBM, and The MITRE Corporation. He is an adjunct professor at both the University of Maryland and George Mason University and has taught a workshop on usability at the University of Maryland's HCIL Open House Symposium for the past 7 years.
He is a Certified Human Factors Professional and holds a Master's degree in Psychology from Marymount University and a Bachelor's degree in Electrical Engineering from Virginia Tech. He is also a member of the American Psychological Association, Association for Computing Machinery, Human Factors and Ergonomics Society, and Usability Professionals Association.
Marguerite Autry, Senior Human Factors Engineer
Ms. Autry has over 11 years of experience in Human Factors engineering and user-centered research and design. She has conducted usability evaluations and non-user based evaluations for a number of government, commercial, and not-for-profit clients.
She holds a Doctorate and Master's degree in Experimental Psychology from Catholic University and a Bachelor's degree in chemistry. She is also a member of the American Psychological Association, Association for Psychological Science, Association for Computing Machinery, Human Factors and Ergonomics Society, Society for Technical Communication, and Usability Professionals Association.
Audrey Lipps, Senior Human Factors Engineer
Ms. Lipps has over 12 years experience in user research, usability testing and evaluation, and instructional design. Through customer-based research and usability testing, she has explored users' experiences, perceptions and goals for both commercial and government clients. In her design work , she utilizes principles of cognitive science to integrate text, images and audio in addressing the learning and processing needs of multiple audiences.
She holds a Master's degree in Human Factors and Applied Cognition from George Mason University and a Bachelor's degree in Computer Science and Psychology from Duke University. She is a member of the Usability Professionals Association.
Celeste Lyn Paul, Senior Interaction Architect
Ms. Paul has experience with interface design, interaction design, information architecture, usability, and development.She has experience in all phases of the system development life cycle from requirements gathering through implementation and testing. Her experience includes work at the Federal government level, private industry, Open Source Software.
She holds a Master's degree in Interaction Design and Information Architecture from the University of Baltimore and a Bachelor's degree in Multimedia from Duquesne University. She is also a member of the American Society for Information Science & Technology, Association for Computing Machinery, Information Architecture Institute, K Desktop Environment e.V., OpenUsability e.V., and Usability Professionals Association.
Erin Nomiyama, Interaction Architect
Ms. Nomiyama is experienced in human-computer interface design, information architecture, design documentation, and product testing. She previously worked as a graduate fellow for 2 years in the areas of user-based testing, information architecture, and interaction design via the redesign of several university websites.
She is pursuing her Master's degree in Interaction Design and Information Architecture at the University of Baltimore and holds a Bachelor's degree in Psychology from Lewis and Clark College. She is also a member of the Association for Computing Machinery and the Usability Professionals Association.
Barbara Barry, Senior Developer
Ms. Barry has over a decade of experience in development and programming for the web and other digital media. She has worked extensively on both interface design and backend connectivity for websites encompassing a variety of databases, programming languages, and front-end technologies. Additionally, she has broad experience in multimedia development and programming for mobile devices. Clients have included federal government, private sector, and nonprofit organizations.
She holds a Bachelors in Music Engineering with minor in Electrical Engineering from the University of Miami and is a member of the Association for Computing Machinery.
